Amirage Best Hair Colorist North of Boston in Chelmsford, Massachusetts

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• Shannon Walsh

  Posted Jul, 02 2019

  I'm starting this review with what I said to the owner (who was also my stylist) at the end of my first and last visit to Amirage when she told me my wash, cut, and blowdry was $59: "You guys are so expensive". Generally, when a client says this to you about a good or service you have just provided, the first and most logical question the merchant should ask him or herself (or the client) should be: "do you ¬feel that what you received was worth the money?" (spoiler alert: no. I don't). Instead, the owner of Amirage salon made multiple justifications as to why she charges so much for the haircut: "We only use organic products", "I believe in training and education for myself and employees", etc. What's that you say? I should have gone to the website and checked the prices. Oh, I did. They're not listed. Had I only paid $30 or so for the haircut, I wouldn't even be writing this review. It's simply my frustration with the salon's audacity to grossly overcharge for the service, ambiance, and experience.
  
  I went in to Amirage because I had a $50 Spa Finder gift card and this was the closest salon to my parents' house at which I was staying for a local bridal shower and wanted to get a trim and blow out. I have stick straight hair that I keep very long without layers in the back and keep parted in the middle. Very simple. I told the owner I wanted no more than 1/2" trimmed and just have the front layers cleaned up. At one point I looked down to find a 1.5" chunk of my hair in my lap. My hair is now medium length in the back. The front layers are choppy and uneven. They are not the work of someone dedicated to continuing training in her craft. This is a haircut I could get at Supercuts. I've spent less on Newbury Street and received a far superior haircut. She also kept getting water and soap all over the sides of my face while she washed my hair which drives me nuts. I shouldn't have to towel off my face after getting my hair washed ESPECIALLY if you're so dedicated to improving your craft that you justify the cost of your hair cut to your client as contributing to your own personal training.
  
  The salon itself is outdated and mismatched in a strip mall (that is also outdated) with neon office lights in the ceiling and what appears to be mold in the bathroom around the sink fixtures. I actually thought at multiple times in my visit (before I knew the cost of the cut) that Tabitha should take over this salon. I went to the bathroom when I first arrived and actually thought about leaving because the place was so outdated and not cared for, but I really needed the cut and blow out and had the stupid gift card. I should have trusted my instinct! The cabinets over the hair washing sinks were one color on the top (wood) and another on the bottom (black, 90s style). There was a broken, plastic rolling cart (similar to what you would get at Target for $9 for a dorm room) just sitting in the middle of the cramped styling area. The table set in front of my stylist's chair for me to put my purse on had dust in all of the crevices. I could tell because the table was black and the dust was so think that it was an even white layer. Just a thought: maybe use the $59 to hire a cleaning person or buy some Pledge wipes. The mirrors are relics from the 90s with splatter paint on the borders. In fact, half of the salon was leftover from the 90s. I assume the other half needed repairs at some point, so it was just replaced with something entirely different (i.e. cheaper). I went to the salon's website and noticed that NONE of the pictures are really from the salon. Don't be fooled. This place is a dump.
  
  Amirage was crowded, mismatched, poorly lit, and cheap looking. My only hope is that anyone reading this will visit the salon first to see for themselves before receiving a seriously overpriced, mediocre haircut. I gave the salon 2 stars instead of 1 because my stylist was very, very nice. I'll give her that.

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